Forms and publications

Publications

Phillip Island Recycled Water Scheme Annual Report 2023-24

We are committed to delivering the outcomes and performance that customers sought as part of the 2018 Price Review engagement process. Take a look at how we’re progressing annually.

Annual Watermark 2022-23

Annual Watermark 2021-22

Annual Watermark 2020-21

Annual Watermark 2019-20

Annual Watermark 2018-19

Annual Water Outlook 2024 – Full document (3MB)

Annual Water Outlook 2024–  One page summary (97KB)

Annual Water Outlook 2023 – Full document

Annual Water Outlook 2023 – One page summary

Annual Water Outlook 2022

Annual Water Outlook – 2021

Annual Water Outlook 2020

Annual Water Outlook 2019

Annual Water Outlook 2018

Climate Change Strategy 2023-28an

Communications and Engagement Plan – 2023-2026

Westernport Water Gender Equality Progress Report 2023

Hardship brochure 2021

Customer Support Policy (V4) – Adopted Nov 2022

Organisation Chart – October 2023

Westernport Water – Model Water Restriction By-law 106 – 01042022  .pdf (488KB)

Permanent Water Savings Rules (137 KB).

Personal Privacy Charter – Adopted 2023

Westernport Water Innovate RAP 2023-2025 (5 MB)

Innovate RAP May 2020-2022 (6MB)

Recycled Water Strategy 2023-26

Phillip Island Recycled Water Scheme – Regional Health and Environmental Management Plan (HEMP) (2.22 MB)

De-identified copy of the Register of responses to Reportable Gift Offers 2023-24

Trade Waste information – Fact Sheet

Trade Waste Customer Charter

Trade Waste Management Policy

General Trade Waste Application Form

Non-Regulated Tariff Schedule Final 2023-24 – Including Trade Wate, Tankered Waste and Major Trade Waste.

Policies

Child Safe Statement

Communications and Engagement Policy – Adopted 2024  (29 April 2024)

Complaint Management Policy (v4) – Adopted 2024

Conflict of Interest Policy – Adopted 2024

Customer Support Policy (V4) – Adopted Nov 2022

Drinking Water Quality Policy 2023

Environment Policy (v5) – Adopted 2024

Domestic and Family Violence Policy (v4) – Adopted 2024

Gifts Benefits & Hospitality Policy (v14) – Adopted 2024

De-Identified Register – Gift Benefits and Hospitality – 2021-2023

Deidentified Register of Responses to Reportable Gift Offers – 2016-2021

Westernport Water – Model Water Restriction By-law 106 – 01042022 .PDF Document (488 KB)

Policy – Privacy & Data Protection v5 – Adopted 2023

Public Interest Disclosure Policy (2022)

Public Interest Disclosure Standing Operating Procedure (2022)

Sponsorship Donation Policy – 2022

Legislations

Statement of Obligations (General) sets out a broad range of obligations and guiding principles applicable to all water corporations. It revokes and replaces all previous statements of obligations made and issued to a water corporation under s. 4Iof the Water Industry Act 1994, with the exception of the Statement of Obligations (System Management) issued by the Minister for Water on 16 January 2015.

Statement of Obligations (Emission Reduction) sets out the obligations of all 19 water corporations in reducing their greenhouse gas emissions.

Forms

Multimedia Talent Release form

Online Forms

Acquittal form – Community Support Program

Application Form – Community Support Program

Asset Request Form

Billboard sponsorship Online booking form

Block Plan request – online form – $41.77 fee

Build Over Easement Request Form

Funding agreement form – Community Support Program

Hydration Station Online Booking Form

Renter – Move In – Online Form

Renter – Move Out – Online Form

Report a Fault Online Form

Request a Tour

Update Details Form

Board Papers