Do you know the five Permanent Water Saving Rules?
Permanent Water Saving Rules remain in place year round across Victoria.
As we face more frequent droughts, reduced rainfall, and higher temperatures due to climate change, following these guidelines is more crucial than ever.
Brush up on the 5 simple rules to avoid wasting water this summer. Read more...
Annual Watermark 2023-24
Every year in October we publish an Annual Watermark, providing performance information for each of our customer commitments, including commentary from customers who helped to assess our performance.
Take a look at our 2024 Annual Watermark brochure and learn about how we performed in the first year of our five year plan (2023-28). Read more…
Register for a Water Conservation Resource Kit
Are you a local accommodation provider from within our service area?
Would you like to encourage your guests to save water?
Register for our new Water Conservation Resource Kits!
Pay my bill
Everything you need to know about payment options, Direct Debit, Centrepay, Billpay, BPAY, payments by phone and in person.