Share your feedback for the chance to win!
The online customer survey is open from 1 October to 5pm on 22 October 2025, and takes approximately 8 minutes to complete.
For completing the survey, we offer customers the chance to win one of ten $100 bill credits. Winners will be announced in early November 2025.
Do you know the five Permanent Water Saving Rules?
Permanent Water Saving Rules remain in place year round across Victoria.
As we face more frequent droughts, reduced rainfall, and higher temperatures due to climate change, following these guidelines is more crucial than ever.
Brush up on the 5 simple rules to avoid wasting water this summer. Read more...
Annual Watermark 2024-25 – Customer led assessment
Take a look at how we performed in the second year of our five-year plan for 2023-2028. In the 2024-25 Annual Watermark, we provide performance information for each customer commitment, including commentary from customers who helped to assess our performance.
You can view our latest Annual Watermark and compare previous years on the Annual Watermark webpage.
What to do when moving
Westernport Water knows moving house can be a busy, exciting time. To help you through the process we have outlined what you need to do in order to transfer your water account when moving. Read more…
Register for a Water Conservation Resource Kit
Are you a local accommodation provider from within our service area?
Would you like to encourage your guests to save water?
Register for our new Water Conservation Resource Kits!
Pay my bill
Everything you need to know about payment options, Direct Debit, Centrepay, Billpay, BPAY, payments by phone and in person.
